About Resettlement Careers

Careers in Offender Resettlement are enormously rewarding and worthwhile. They give you a real opportunity to make a difference to someone’s life and future.

Once someone is placed into custody, Shelter’s Resettlement Workers are likely to work with them at a number of stages throughout their imprisonment. This starts within the first seven days of them entering prison, where Resettlement Staff complete a Basic Custody Screening Test 2 (BCST2) with the individual (the first will already have been completed with prison staff). Crisis interventions are then provided within the five days that follow the BCST2 – this may involve dealing with a pet left at home or housing benefit claims. Resettlement Staff then engage in Pre-Release Planning within the last 12 weeks of the sentence to review the resettlement plan and identify any further interventions needed. These interventions are then implemented through continuous support and advice on the client’s release from prison.

At Shelter they value each other, listen, respond to people’s concerns, and work together to achieve their vision. They have three core values that drive all of their work; they're approachable, they challenge, and they are enterprising. It is thanks to these values that they are able to offer advice and influence change, but it is thanks to their staff that they are able to achieve success. All of Shelter's staff members receive a number of generous benefits to reward them for their hard work and dedication, these include:

  • A competitive salary
  • 30 days of annual leave and bank holidays
  • Annual pension
  • Occupational sick pay
  • Co-parental leave
  • Maternity/adoption leave
  • Season ticket loans
  • An Employee Assistance Programme and many more.

Shelter’s services offer a number of different careers in Offender Resettlement that could be the perfect opportunity for you. These include:

  • Peer Support Officer - aids the peer and volunteer programmes within prisons, providing continuous training and support. They are responsible for recruiting and teaching the Peer Mentors (offenders inside the HMP establishments working as support workers for Shelter). They also work in close partnership with the Resettlement and Pre-Release Planning teams, providing support and advice.
  • Offender Resettlement Triage Worker – prioritises the needs of the offender to ensure they get the right levels of support and intervention. They deliver a professional, impartial and focussed service to offenders, completing a resettlement plan for each offender and contributing daily to the functioning of the service.
  • Resettlement Worker - delivers a professional and focussed Resettlement Service to offenders, completing resettlement plans, carrying out housing or finance interventions, and providing mentoring support in a number of areas.
  • Senior Resettlement Worker - manages and supports Resettlement Workers when required, reviews quality standards, facilitates positive relationships with other agencies, contributes to the HMP Induction programme, and delivers a professional service to offenders in relevant resettlement prisons.
  • Team Leader - ensures Shelter meets their contractual targets by leading, manages and supports a multi-location team of Resettlement Workers, provides support with complex cases, and builds positive partnerships with resettlement contract partners.