Shelter - Offender ResettlementShelter is the UK’s leading housing and homelessness charity that has been supporting people since 1966. Every day 188 families in England are made homeless. That means one family loses their home every 13 minutes. Shelter does its utmost to prevent this.

Shelter helps millions of people every year struggling with bad housing and homelessness through their advice, support and legal services. They campaign to make sure that, one day, no one has to turn to them for help. They are here so no one has to fight bad housing or homelessness on their own. Their advisers and legal experts offer practical advice and support to help people find a home, keep a home, and improve their home. Because they help millions of people every year, they know better than anyone the issues that people are facing. They research these issues and develop policies to improve the housing situation for everyone. They campaign to tackle the root causes of the housing crisis so that, one day, no one will have to turn to them for help. Their work won't stop until there's a home for everyone.

Shelter aims to transform rehabilitation and reduce reoffending. They deliver offender resettlement services in partnership with Sodexo and Purple Futures in areas across the north of England, including Manchester, Merseyside, Lancashire and more. They provide support, advice and legal services to aid ex-offenders with housing, financial concerns, employment, education and more on their release from prison. The resettlement service, launched in May 2015, covers 20 prisons and involves:

  • Resettlement planning and crisis interventions;
  • Accommodation, finance/benefit/debt, education and employment interventions;
  • Signposting to other relevant services in the prison;
  • Pre-release resettlement planning within the last 12 weeks of a service users sentence;
  • Mentoring services in the community on release;
  • Community Integration services in the community on release.


Shelter strives every day to give people the help that they need and campaigns relentlessly to achieve their vision of a safe, secure, affordable home for everyone.

Shelter Volunteers