Preston  |  Resettlement

Job Title: Administrator

Salary: £17,568 - £18,496 per annum

Hours: 37.5 per week - The service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service.

Leave: 30 days’ holiday per annum which is pro-rated for any employees working less than 37.5 hours per week

Location: Preston, Lancaster, Accrington, Blackpool, Kendal and Barrow


About the Role


The Administrator will play a key role in coordinating this service and will be expected to deal with initial enquiries coming into the service from the CRC/ prison directing to the appropriate individual. The administrator will have responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/ CRC and Shelter case management systems. In addition, the administrator will be required to support the Team with compilation of performance reports in line with contract requirements. The post holder will also ensure that the team, including the volunteer mentors have the necessary forms and paperwork to do their job effectively.


The post holder will focus on:


  • Data entry and  processing
  • Signposting to other Pathways as appropriate
  • File and case management system maintenance
  • Managing and allocating referrals coming into the service
  • Supporting Team Leader/ Resettlement with compilation or reports
  • Photocopying and scanning
  • Answering telephone and internal queries
  • Dealing with post
  • Booking staff and volunteer’s travel and accommodation
  • Finance processing and supporting with financial process, including supporting management accounts, reviewing and monitoring transaction listings and variance reporting.
  • Other general administrative support as required by the service


About Shelter


In our affluent nation, tens of thousands of people wake up every day in housing that is run-down, overcrowded or dangerous. Many others have lost their home altogether. The desperate lack of decent, affordable housing is robbing us of securing, health and a fair chance in life.


Shelter believes everyone should have a home. More than one million people a year come to us for advice and support via our website, helplines and national network of services. We help people to find and keep a home in a place where they can thrive and tackle the root causes of be housing by campaigning for new laws, policies and solutions.


About the Service


Shelter are working across the North of England to deliver the new Transforming Rehabilitation Service.  Specifically, in Cumbria and Lancashire CPA the service comprises of a resettlement element, based in the four prisons and a community integration element based in the CRC offices across the Cumbria and Lancashire CPA.


About the Team


The staff team consist of a Contract Manager, Resettlement Manager, Team Leader, Mentoring Coordinator, 7 mentoring officers and a team of volunteer mentors.  It is envisaged the mentoring staff will work closely with both the community integration team, the resettlement team and with a wealth of other agencies and workers, including CRC staff, prison officers and staff, statutory and voluntary agencies.


Next Steps….

To register your interest in attending this event, please follow the job board instructions.

Contract Type
Full Time, HMP Haverigg, HMP Kirkham, HMP Preston, HMYOI Lancaster Farms
£17,568 - £18,496 per annum
Expiry Date
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